Mayor Zohran Mamdani released a report full of recommendations to improve living conditions for New York City tenants.
The "Rental Ripoff" report was released Thursday morning, stemming from months of hearings where hundreds of tenants stepped forward to air their grievances.
Mamdani said New Yorkers have been paying too much rent and getting too little in return. The new report includes 23 proposals aimed at correcting that imbalance.
The mayor said the plan is a direct result of "every tenant who chose to speak up, every tenant who refused to tolerate another year of negligence and disrepair, every tenant who demanded more from their city government."
Pests, mold and broken elevators
Some top issues include leaks, surprise fees, broken elevators, and heat that only comes on right before an inspection.
City data shows pests and mold remain the most common complaints. The numbers also show that 1 in 6 calls to the tenant helpline involves landlord harassment.
Other issues included disabled residents trapped in their apartments by broken elevators and landlords falsely claiming repairs had been made.
What Mamdani's administration recommends
The sprawling report includes many recommendations.
One of them would require the city's housing department to stop treating multiple heat or hot-water complaints from the same building as duplicates starting in the fall. Inspectors will be required to investigate every tenant report.
For the first time ever, tenants will be able to schedule inspector visits.
"New Yorkers have been able to schedule food deliveries and the time they pick their clothes at the dry cleaner for years. They should be able to do the same when it comes to an inspection of their home," Mamdani said.
Mamdani's administration is also pushing for formal, legal recognition of tenant unions. This would allow organized renters to more effectively communicate with landlords through required meetings.
"We will partner with organized tenants across the city to deliver the accountability they deserve from their landlords, and in certain cases, to support the successful transfer of their buildings to more responsible owners," Mamdani said.
They also want to test whether smaller, European-style elevators can be installed in some of the city's existing walk-up buildings.
Other actions include digitizing building registrations and penalties, and requiring landlords disclose if they use artificial intelligence or digitally altered images in rental listings.
Landlords slam mayor
Landlords say the mayor's move to freeze rent for stabilized units does not make these repairs any easier to accomplish.
"Now his solution is to say landlords need to see more fines and fees, and act as if that money does not get pulled out of the operations of the building," said Kenny Burgos, CEO of the New York Apartment Association.
The mayor says his new city-backed insurance fund will help address those concerns.
"That will invest $100 million over three years to provide landlords with a far more affordable option to insurance costs that then make it much easier for them to maintain their buildings," Mamdani said.
Starting in September, City Hall will host similar rental hearings for NYCHA tenants.