Have you ever felt like your favorite rideshare app isn’t charging you a fair price? You’re not alone. And now, someone is doing something about it.
On this episode of The AutoGuide Show, we interview Consumer Reports investigative reporter Derek Kravitz who has just published a shocking study with loads of hard data on exactly what Uber and Lyft are doing.
Find out how someone else might be paying 50% less for the same ride (to and from the same place, at the same time of day) and why you shouldn’t believe the discounts they show you.The allegations here are multiple: that ride sharing apps are using AI to charge customers dramatically different prices and that the advertised discounts are a fake tactic used to get you to book.If this boils your blood, thanks to Consumer Reports, there might actually be something you can do about it. The organization’s advocacy arm is looking to push regulators to look into these tactics.