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Man who ended up in the ICU sues over ChatGPT advice

The ChatGPT app is displayed on an iPhone in New York, May 18, 2023. ©AP Photo/Richard Drew, File
The ChatGPT app is displayed on an iPhone in New York, May 18, 2023. ©AP Photo/Richard Drew, File

A Florida pastor says an AI chatbot gave him medical advice that could have ended up killing him. In a lawsuit filed in San Francisco on Wednesday, pastor Scott Winters alleges that in 2024, ChatGPT-4o downplayed weeks of worsening dizziness, urged him to skip the hospital despite family pleas, and told him he should stay off his feet in a recliner...

A Florida pastor says an AI chatbot gave him medical advice that could have ended up killing him. In a lawsuit filed in San Francisco on Wednesday, pastor Scott Winters alleges that in 2024, ChatGPT-4o downplayed weeks of worsening dizziness, urged him to skip the hospital despite family pleas, and told him he should stay off his feet in a recliner. "God did not design your body to endlessly fail," it allegedly told him, the New York Times reports. The advice allegedly culminated in July 2025, when the bot told him new groin pain was "very likely" minor; hours later, he was in intensive care with a significant pulmonary embolism.

Per the suit, Winters' doctors indicated the dizzy spells may have been brought on by smaller pulmonary embolisms that formed during the weeks he had spent sitting. Winters and nonprofit Tech Justice Law accuse OpenAI and CEO Sam Altman of negligence and the unauthorized practice of medicine, and want a judge to halt the company's health-focused tool, ChatGPT Health, until independent experts deem it safe. OpenAI says its terms clearly warn that ChatGPT isn't meant for diagnosis or treatment. The Times reports the case "appears to be the first to claim that a chatbot's health advice harmed someone seeking guidance about a medical condition." (This content was created with the help of AI. Read our AI policy.)

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