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Residents living in a block of flats in Peterborough say they are growing increasingly frustrated after being left without running water for five days following a fire that destroyed a communal water tank.
About 300 residents at Varity House on Vicarage Farm Road have been without water since the fire at the building's bin store shortly before 10:00 BST on Saturday.
Ryan Gilmore, who lives in the block with his partner, said he was "extremely angry and frustrated" with both the situation and what he described as a lack of communication from the building's management company, IPM Ltd.
The company has been contacted by the BBC for an update but has not responded.
Residents continue to rely on bottled water and portable toilets.
IPM previously said it had been unable to restore the water supply over the weekend but expected repairs to begin in the coming days.
Portable toilets have been installed and residents have been provided with about 12 litres of water per flat.
'Families are struggling'
Earlier this week, residents told the BBC they were being forced to choose between "drinking, cooking or cleaning ourselves", while another resident with young children described the situation as "very tough".
Residents say they have now started receiving offers of temporary hotel accommodation.
One resident, who did not wish to be named, said: "It is a bit crazy down here and getting worse as the days go on.
"Homeless people, who we know sleep rough near the building, are now using the portable loos placed in our car park. This makes many people, especially women, feel unsafe to use them.
"We have families here who are struggling, who have not had a shower for a few days. Some of them have been offered a hotel 20 miles away which is just not ideal."
'Unacceptable'
Gilmore added: "IPM has been offering a hotel to stay for at least 13 nights. We have taken the offer.
"But that doesn't give a very promising timeline of when this could be fixed.
"We understand the incident happened on the weekend, we understand it was an emergency. But it's five days now and is unacceptable.
"There should have been better support. We had the council out today to check on us, but nobody from IPM has visited us since the incident or communicated with us about what's happening. It's shocking."
He also said some residents were reluctant to leave their flats for an extended period because of concerns about theft and anti-social behaviour in the building.
Shabina Qayyum, Labour leader of Peterborough City Council and ward councillor for the area, described the situation as "worrying" and added that providing portable toilets and bottled water was "not good enough".
A spokesperson for IPM Ltd previously said: "We fully appreciate how difficult and disruptive this situation is for everyone, and we sincerely apologise for the inconvenience caused."
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